Grafana IRM

Grafana Cloud incident management product.

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Scope

Led the product design of Grafana IRM from inception to launch, defining the strategy, UX foundation, and core workflows for Grafana’s incident management platform. Partnered closely with engineering and product teams to transform complex reliability workflows into an intuitive experience for enterprise customers.

Grafana IRM Get started page with desktop and mobile incident views
Grafana IRM escalation chain configuration steps
Grafana IRM active incident overview with roles and activity
Grafana IRM alert group details with metrics and escalation timeline
Grafana IRM Alerts Insights dashboard with MTTR and alert group metrics

Grafana IRM is available to explore in Grafana Cloud.

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